How do I view the video files that I just recorded on SOLOSHOT3?
As with any video files recorded to a microSD card, you will need to view the .MP4 video files on a computer.
MicroSD cards come with an SD card adapter. Some computers have an SD card reader attached, but if yours does not, you will need to purchase an SD card reader for your computer to import and view the files.
When you open the video files on your computer, they will be contained in the “DCIM” folder on your microSD card.
The Gallery App on the Base will be ready by the end of 2017 so you can view the video files directly from your Base!Read More
Latest Software Release Information
As of 11/18/17, please update your SOLOSHOT3 to the following software versions:
- Update downloaded file bug fix (Error 1003)
- Improved tacking in Field Mode
- Live zoom motor audio quieter
- Bug fix causing tilt to level if drone passes over Base too close
- Zoom lock improvements
- Bug fix passing rec start/stop control to Base during photo mode
- Bug fix that was causing tilt problems in multi-mode Water/Field mode
- Added smoothing when switching tilt modes to address flight issue
- Bug fix causing motion detect during multi-mode Tag switching
Wi-Fi Requirements for Software Updates
In order for your SOLOSHOT3 to connect to the cloud for initial set-up and subsequent updates, please take note of the following:
- The Base will only recognize Wi-Fi networks on a 2.4 GHz connection. 5 GHz connections will not be recognized by the Base. Most 5 GHz routers are dual-band so you can switch to 2.4 GHz in your router settings.
- The Base will not connect to captive portals. These captive portals are usually found in public spaces like airports, libraries, hotels, etc. and normally require a separate login when you open the internet browser on your laptops/smartphones. There is no internet browser on the Base.
- We recommend a Wi-Fi connection with at least 5 Mbps of download speed.
How can I protect my SOLOSHOT3 against theft?
If you are far away from your Base during use, we understand the concern that somebody might want to run away with your robot cameraman.
To lessen the risk of this happening to you, check out our security tips below...
- Use a K-lock (sold separately) to lock your OpticX camera to the Base.
- The Base will come with a Tripod Tool to lock the Base to any tripod with a 3/8" mounting screw.
- Use a bike lock to secure your tripod to a nearby stationary object such as a trash can or lifeguard post.
- Use common sense when using your equipment, as with anything else! Get creative with placement to protect your SOLOSHOT3.
Can I wear the Tag under clothing and still be tracked by the Base?
This depends on the environment that you are tracking in.
If you are tracking outdoor...
- the Tag can be worn under a thin layer of clothing, such as a jersey, and still be tracked by the Base.
- avoid placing the Tag under padding, in pockets or under jackets because it will not track accurately at all.
If you are tracking indoor...
- the Tag can be worn under any amount of clothing, including a jacket or inside a pocket.
What is the difference between SOLOSHOT2 and SOLOSHOT3?
We've been hard at work taking all the feedback our early adopters gave us on SOLOSHOT2 and implementing them in our 3rd Generation Robot Cameraman:
- Set up time has drastically been reduced from 8 minutes to a minute and completely eliminates the walkabout and the need for a centering object.
- Touch screen interface on the SOLOSHOT3 Base means a much more friendly user experience. Gone are the days of memorizing which LED means what.
- If you don't like where you set up the Base, you can easily move it to a new spot and the Base will self calibrate itself automatically in about a minute.
- Now you have the option to Live Stream to your personal SOLOSHOTapp account and Facebook.
- The SOLOSHOT3 Base can pan 40 degrees per second faster (120 degrees vs 80 degrees) and tilt 35 degrees faster for tracking those fast action activities.
- The tilt range has increased by 20 degrees for a total of 140 degrees, (-50, +90).
- The Tag is now 40% smaller and 30% lighter for our team athletes.
- Indoor tracking will be an option with our Indoor Accessory.
What is the difference between SOLOSHOT3 and SOLOSHOT3pro?
SOLOSHOT3 and SOLOSHOT3pro Bases have the same features and functionalities. The main difference is the relative size and the weight they are built to support
- SOLOSHOT3 can support the weight of a camera less than 1.5 lbs, including both OpticX cameras.
- SOLOSHOT3pro is slightly larger and can support the weight of a heavier camera less than 10 lbs.
- Another minor difference is the size of the touch screen on the back of the Base. The regular Base has a 2.4" diameter and the ProBase has a 3.5" diameter.
Can SOLOSHOT3 be used as a security camera?
Many of SOLOSHOT3's features make it an attractive option for customers looking to solve their remote security camera needs, and while SOLOSHOT3 is versatile, it was not designed to be continuously operated as such.
There are a few reasons why SOLOSHOT3 isn't well-suited for this particular use:
- Li-ion Battery Life - continuous use will degrade the life of our li-ion batteries over time (for recommendations on how to get the most out of your battery life, please click here).
- Can't Connect to a CCTV system - without the ability to connect to a CCTV system, SOLOSHOT3 makes less sense as a security footage solution.
- Not certified for continuous use - SOLOSHOT3 is not certified for all-weather operation, or long-term continuous operation.
SOLOSHOT3 has the potential for a great many uses, but using it as a security camera is not recommended as one of them.Read More
Can I track indoor with my 3rd party camera?
Unfortunately, the Indoor Accessory is only compatible with our line of OpticX cameras, which means it isn't compatible with 3rd-party cameras at product launch. If you are interested in using SOLOSHOT3 indoors, you will need one of our OpticX Cameras and an Indoor Accessory.
We are working on making indoor tracking available for some 3rd party cameras, so be on the lookout for additional Indoor Accessories after we begin shipping!
What happens if I go out of the tracking range?
Not to worry! The Base will stay at the last position it received a signal from the Tag before the Tag went out of tracking range. Once the Tag re-enters the range the Base will automatically swing to the Tag's new location to re-capture the rest of your activity!Read More
What kind of tripod do I need?
The SOLOSHOT3 Base connects to a standard 3/8" tripod mount, which is a little thicker than the 1/4" mounting screws that most cameras mount onto.
If you don't have a tripod, we offer two different tripods with the 3/8" mounting screw...
- Tripod lite is suitable for the majority of applications such as team sports, presentations and RC flying.
- Professional tripod is recommended for harsher outdoor environments such as windsurfing, for use with heavier prosumer cameras and for astro-tracking.
If you already have a tripod...
- Check if your pan/tilt head is removable, as most of these heads are mounted onto 3/8" screws for a solid mount.
- We are sending a 1/4" to 3/8" tripod adapter screw in all OpticX Camera Bundles for your convenience.
Check out our online store and see which tripod works best for you!Read More