I have not received my Address Confirmation email yet.

All address confirmation emails for the OpticX Camera Bundles have gone out. If you did not receive a confirmation email, please double check your “Spam” folder. If you have Gmail, check your “Promotions” folder.

 

These emails contain a unique link to confirm or update your shipping information so we can release your SOLOSHOT3 for shipping, so be sure to let us know if you cannot find yours. 

 

Send us a message via the Contact Us web form with your order number, correct shipping address, and phone number so we can manually confirm for you.

 

Thank you!

Read More

How do I order SOLOSHOT3?

It is super easy and only takes a few minutes!

 

Place your SOLOSHOT3 order by clicking the 'Pre-order Now' button on our homepage or by clicking HERE

 

We accept payments from every major credit/debit card. We do not accept wire transfers, PayPal, checks or cash. 

 

If you are interested in placing a bulk order, or a purchase order, please click HERE to fill out our Sales Contact Sheet, and a member of our Sales Team will be getting back to you shortly!

Read More

Is SOLOSHOT3 available in stores?

SOLOSHOT3 is currently only available through direct pre-order on our website at this time, but will be available in select U.S. stores as of Thanksgiving Day (November 23,2017). International retailers will be available in 2018. 

 

Click HERE to see our Store Locator. 

Read More

When is my credit card charged?

Your credit card is charged immediately upon checkout.

 

Your prepayment will allow us to focus on the key aspects of getting the next generation of Automatic Robot Cameramen to your doorstep!

 

We appreciate your support and patience during this time. 

Read More

Do you ship worldwide?

Yes, with the exception of the countries listed below, we are able to ship SOLOSHOT3 worldwide via UPS International. All orders are fulfilled in the United States. 

 

Shipping costs vary from country to country and usually range between $40 - $120 USD.

 

Please keep in mind that you are responsible for your country's duties, taxes and any other fees associated with your order. It's always best to check with your local authorities to determine how much (if any) these costs will be. 

 

We DO NOT ship to the following countries:

Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Azerbaijan, Belarus, Belize, Benin, Bolivia, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Croatia, Cuba, Czech Republic, Côte d'Ivoire, Djibouti, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Honduras, Hungary, Iran, Islamic Republic Of, Iraq, Isle Of Man, Jersey, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Kosovo, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, Macedonia, Republic Of, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic of, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Poland, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin, Saint Pierre And Miquelon, Samoa, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Syria, Tajikistan, Tanzania, United Republic Of, Timor Leste, Togo, Tokelau, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis And Futuna, Zambia, Zimbabwe

Read More

When will SOLOSHOT3 be shipping?

SOLOSHOT3 is currently shipping to pre-order customers. 

All remaining OpticX Camera Bundle pre-orders are expected to ship by (Thanksgiving) November 23, 2017.

Orders placed today are expected to ship by December 1, 2017. Shipping times for new orders may vary based on supply. 

We are continuing to share status updates on our official Updates page HERE. Be sure to check it out for more details! 

Please note that the Indoor Accessory, Camera Adapter and the Pro Base are due out in 2018. 

*Be sure to add info@soloshot.com and orders@soloshot.com to your safe list.  

 

Read More

Still Need Help?