Base is tracking too left or too right

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5 comments

  • Stephan Berger

    This is not working, at least not on my Soloshot3!

     

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  • Doug Adams

    I had this issue yesterday and was not able to correct it manually, but did fix it by re-calibrating.

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  • Weerapan (Nox) Wilairat

    Didn't help. Even worst, the the left arrow doesn't work for me. I can move the field-of-view to the right, but can't move it to the left. Even when I tried to center the object/tag in the field of view, once the tag move, it'll become off-center again.

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  • Kevin VanderWoude

    I purchased this camera in 2015, I was so excited when I received it in 2018. But it came without the indoor accessory. I waited to see if they would ever get it produced but they never did. I decided to ask to return the camera as I had no use for it. I returned it in August and was promised a refund after 30 days. It is now day 70 with still no refund. I actually got a response last week promising a refund by the end of last week. But my excitement was for not and it has been another week since that promise. Buyers should be aware that this is a very difficult company to deal with. The concept is really cool since us sports parents want to capture all of the great moments we are paying so much money and traveling for. $650 later and nothing to show for it. Just buy a 4K HD Camcorder and get good at following the action like I did.

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  • Anthony Radicia

    Encountering similar issues to what Weerapan Wilairat has complained of.  I have reported this several times with no result.  Finally, I was told to place the camera on Water Mode.  This apparently takes the physical boundaries of earth and water out of the recording schematic.  Not very helpful after initial efforts appeared to have some success.  Currently running versions 

    Base V3.3.33.3

    Camera V3.2.1.1

    Tag V3..2.0.1

     

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