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My Camera Controller’s LED does not turn green after I plug it into my camera.

This can happen if...

  • there is not a solid connection between the Camera Controller and the cable.
  • you have the wrong firmware on the Camera Controller.
  • the connection port is loose on the Camera Controller.
  • the cable is bad.

To fix it, try this...

  • grab the connection cable (multi, avr or 2.5 mm) and push each end firmly into the camera, and into the Camera Controller. 
  • examine the cable and the port. If you see any damages, please email so we can get that taken care of right away!
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