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My footage has a ton of breaks in the recording. How do I stop this?

This can sometimes happen when...

  • the triple tap feature on the Tag is being activated (automatically stops and re-starts recording when activated to make breaks in recording for easier editing)
  • the Camera Controller has a loose port connection or a bad cable connection

To fix this...

  • insert a blank 2.0 USB stick into the Base after powering it on, before you begin the pairing process to disable the triple tap feature. 
  • see if the Camera Controller LED goes from green to orange or from green to red during use. If so, please contact us to get you taken care of!
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