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My Base keeps spinning 360 degrees and won’t stop.

This can happen for a couple of reasons:

  • The firmware is outdated and the Base is losing charge
  • The Base encoder is bad and needs to be repaired
  • It was uploaded with a corrupted MTL or Astro Tracking file

To remedy this, try...

  • updating your Base with the latest firmware and be sure to fully charge your Base and Tag before heading out for use.
  • checking your solomtl.txt file for the MTL or Astro Tracking, for the correct pan speed values and output duration values.
  • e-maling if the problem persists, so we can get you taken care of. 
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