We have a 30 day Return Policy from the day that you receive your SOLOSHOT3 unit in the mail (as indicated by the UPS tracking delivery date).
We expect that SOLOSHOT3 will meet all your needs for a robot cameraman! If not, you can request a Return Merchandise Authorization Number (RMA#) within the 30 days to receive a full refund to your original method of payment, less the cost of shipping.
We must receive the contents in their entirety within two weeks of the RMA# issuance date in order to issue the refund of your full purchase price.
We can only process refunds and returns on items that were purchased directly from SOLOSHOT or SOLOSHOT.com. If you purchased from an authorized retailer, the unit is subject to the retailer's return policies and we are unable to issue any refunds for items purchased from third party retailers.
Thank you for understanding!
*Check out our official Return Policy by clicking HERE.