Check that your camera’s software was properly installed during the update. To do this, go to the Settings App>About>Software Information>Camera Version. If there are no numbers next to the Camera Version, you will need to re-do the update for the camera since this indicates the camera currently has no software on it.
- If you have the latest camera software, try undocking and firmly redocking the camera to the Base while it is still on.
- If it is still not showing a preview, try turning your Base off, take off the camera, power the Base back on and re-dock the camera after the Base has powered on.
- Please contact us if the above is not working.