Putting Tag in Update Mode

To do this please follow the instructions below:

1. Remove the Tag from the front of your Base
2. If Tag is ON, press and hold the power button to turn off your Tag
3. While OFF, press and hold the + button on your Tag, then tap the power button
4. Your Tag should now be in Update Mode, indicated by an image of the Tag and Base with an arrow between them on the Tag's OLED Screen
5. Re-dock Tag onto Base and follow the on-screen instructions to continue

If you experience any issue with Tag updates please re-do the above steps and try again.

Click HERE to see a video of how to do this.