Wi-Fi Requirements for Software Updates

In order for your SOLOSHOT3 to connect to the cloud for initial set-up and subsequent updates, please take note of the following:

  • The Base will only recognize Wi-Fi networks on a 2.4 GHz connection. 5 GHz connections will not be recognized by the Base. Most 5 GHz routers are dual-band so you can switch to 2.4 GHz in your router settings.
  • The Base will not connect to captive portals. These captive portals are usually found in public spaces like airports, libraries, hotels, etc. and normally require a separate login when you open the internet browser on your laptops/smartphones. There is no internet browser on the Base.  
  • We recommend a Wi-Fi connection with at least 5 Mbps of download speed.

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